OFFICE FOR COMMUNICATION, ADVOCACY AND PROMOTION
Administration & Corporate
معلومات الاتصال
| LOCATION |
| Main Office : Level 2, Rectory Building IIUM Gallery : Level 1, Rectory Building Events and Protocol : Level 1, Business Centre (next to Post Office) Audio Visual, Media, Web & Social Media: Level 2, Kulliyyah of Education Building |
| MAILING ADDRESS |
| Office of Corporate Communication, International Islamic University Malaysia, P.O. Box 10, kuala Lumpur, Malaysia |
| PHONES |
| +603 6196 4000 (Operator) +603 6196 4000 ext. 2818 (Counter) +603 6196 5455 (Web & Media Social) |
| FAXES |
| +603 6196 4053 (Main Office) +603 6196 4156 (AV/Media/Web Office) |
| corporatecomm@iium.edu.my |
Administration & Corporate
Office Administration
- Human Resource Management
- Establish and update the OCCM organisational chart
- Monitor the attendance of OCCM staff
- Update and monitor the annual/emergency/medical leave of OCCM staff
- Monitor the part timers and practical students
- Human Resource Development
- Identify the relevant training for OCCM staff according to the knowledge, skills and competency
- Coordinate and monitor the training activities for staff in OCCM
- As a Liaison Officer for training matters in OCCM
- OCCM Strategic Planning and Management System
- Monitor the implementation of Quality Management System ISO 9001:2008, Balance Scorecard, Key Performance Indicator (KPI) and APAR for OCCM
- Financial Administration
- Prepare the OCCM operational budget, monitoring the operating expenses
- Monitor the purchasing activities according to the University guidelines
- Manage the stock inventory
- Responsible in processing the invoices
- Customer Service Assistant
- Provide customer service assistance to IIUM stakeholders (parents, students, outsiders) through phone calls
- Customer Complaints
- Responsible in handling the customer complaints against IIUM
- Monitor the customer complaints in IIUM and response the complaint on behalf of the University
- Organising the Corporate Social Responsibility at OCCM Level
- Identify the suitable places to conduct CSR programme
- Coordinate with relevant department in IIUM
- Conduct post mortem meeting for CSR programme
