In striving towards the Kulliyyah's objectives, mission and vision, we are committed to:
- Perform our duties with full responsibility, integrity and amanah.
Ensure that our services can be delivered effectively, courteously, speedily, with quality and reliability:
80% of complaints received are solved within 2 weeks
100% of complaints received are acted upon within 5 working days.
Provide world class services in line with Islamic values and ethics:
90% of Quality Service Index achieved