How to complete the Change Request Report (CRR)

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The instructions on how to complete the Change Request Report (items 1.0 until 4.0) are as follows:

The Change Request Report must be submitted as an attachment of the IT Change Request (ICR) Form at the first time the ICR Form is submitted for change approval. When change is approved, this Change Request Report must be fully completed after the change is done and submitted to the change request authority. Any technical drawings may be attached with the Change Request Report to support the change request.

1.  Change Activities

          a) The WHAT and How of the Change Activities may be described in the space provided.

 b)  The first part of the Change Activities (WHAT, WHEN, WHO) must be completed when submitting  the ICR Form for approval. This will describe the planned activities with details on the expected start and end of each activity (date and time) and the person(s) in charge of each activity. The second part of the Change Activities must be completed when submitting the Change Request Report after the implementation of the change.

 

2.  Fallback Plan

          a)  The WHAT and HOW of the Fallback Plan may be described in the space provided. 

b)  The first part of the Fallback Plan (WHAT, WHEN, WHO)  must be completed when submitting the ICR Form for approval. This will describe the planned activities of the Fallback Plan with details on the expected start and end of each activity (date and time) and the person(s) in charge of each activity. The second part of the Fallback Plan must be completed when submitting the Change Request Report after the implementation of the change.

 

3.  Change Test Activities

         a)  The WHAT and HOW of the Change Test Activities may be described in the space provided. 

b)  The first part of the Change Test Activities (WHAT, WHEN, WHO)  must be completed when submitting the ICR Form for approval. This will describe the planned activities of the Change Test Activities with details on the expected start and end of each activity (date and time) and the person(s) in charge of each activity. The second part of the Change Test Activities must be completed when submitting the Change Request Report after the implementation of the change.

 

4.  Change Implementation Review

The Change Implementation Review must be completed when submitting the Change Request Report after the implementation of the change.  Please provide the status of the change implementation by ticking one of the items listed. Then, verify the change status report by completing the name, signature of Change Initiator and date signed, and name, signature of Change Coordinator and date signed.