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(L-R: Erica Wee, Noorazah Arshad, Razsera Hassan Basri, Dorisya Sulaiman, Umi Kalthum Hanafi, Nurmaliza Jumaat, Masita Abd Rahman, Dr Akhmad Unggul Priantoro, Dr. Abd Rahman Ahlan, Laurence Ling, Ricoh IT Manager, Mustakim Ahmad, Muhamad Kamal Najib Fikrey Najib, Derek Low)

RICOH welcomes IIUM-ITD by Derek Low

SHAH ALAM(7th July 2010) : - ITD visited Ricoh Malaysia for an exclusive live Office Tour to witness and understand how they can work towards a "paper-less" working environment. Ricoh Malaysia's
senior management team showcased and demonstrated Ricoh's cutting-edge technology in the world of document management with the integration of Ricoh hardware, software and most importantly,brainware. IIUM-ITD can understand and learn the importance of managing their document workflow proceses and how it can be beneficial to their organization.

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Officers from Information Technology Division and Centre for Postgraduate Studies, IIUM coordinated a working visit to the University Malaya on the 9th November 2010. The objective of the visit was to share knowledge and experiences in the following services implemented in University Malaya:

1) Help Desk System

2) System(s) that handles Admission for Postgraduate Intake.

3) Network Operations Centre

4) UM e-survey

The discussion started of with the sharing of the University Malaya ICT Framework by the Director of Bahagian Teknologi Maklumat , UM. This is then followed by a demonstration of the UM Helpdesk System which is for the centralized management of the operational activities.

The next agenda was the demonstration and discussion on UM e-application and admission process flow. The UM's e-application pilot project was centered at 2 chosen faculties. These faculties were able to process application online and recommend for admission online from the faculty. Faculty staff can approve or not approve for recommendation, then relevant reports can be generated to assist meeting of admission.

Lastly, the discussion centered on the UM e-Survey. Even though, the software was initially purchased, UM owns and manage the e-Survey system themselves. The survey provides better functionality and maintenance. The possibility of IIUM adopting the system may be discussed in future meetings.

The working visit ended with a tour to the University Malaya Data Centre and the Network Operations Centre. In summary, systems or improvements of process that was shared by the Pusat Komputer, University Malaya can be adopted in IIUM. Further discussions and meeting of the minds needs to start in.

Salam All,

The following ITD personnel has been selected as ITD employee of the Month for the year of 2010. Criteria of evaluation includes job perfomance, work attendance and peer evaluation among ITD staff whose name were submitted by the respective Head of Department at ITD.

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Month (May2010-June2010)

Name: Khairiah Badzis

Department: Project‐based for Application Department

Post: Information System Officer

Mission and Vision:

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Month (July2010-August2010)

Name: Hasni Abdul Rahman

Department: Network And Telecommunication Department

Post: Senior Technician

Mission and Vision: "To create a differences in every work at in progress, that will be process or that have don."

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Month (September2010-October2010)

Name: Hasnol Firdaus Bin Mat Noor

Department: Computing and Server Management (CORE) Department

Post: Technician

Mission and Vision: “learn from the past, focus on the present, moving for the future”

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Month (November2010-December2010)

Name: Mohd. Khairul Sazaney Bin Abu Jaziz

Department: R&D, Email System, Databases and Security (REDS)

Post: Information System Officer

Misssion & Vision:

"It is my fervent hope that this award will serve as an encouragement to all staff to strive for their best in executing their work particularly in rendering services to our client (IIUM community)." ITD Director

3 Staff has been recently promoted effective 29 July 2010.

The ICT Open Day is an event held annually in IIUM. In 2010, this event was held on 27th - 29th July 2010 organized by Unicom Event Marketing in collaboration with FFSD and ITD. The programme does not only showcase ICT products but shall also include educational books and ICT talks to the IIUM community. This is one of the promotional and awareness activities planned for the IIUM community.

Objectives :

• Promotion of ICT services to the IIUM community.
• Technology updates awareness.
• Launch various new services to the IIUM community.

Dr. Abdul Rahman with Prof.Nik Ahmad Kamal is visiting the Book Fair during The ICT Open Day.

Mapita Meeting No.3/2010(24 October 2010)

On 4th August 2010, Dr Abdul Rahman, director of ITD, and some of the technical staffs from ITD and KICT had a short visit to F-Secure Lab in Bangsar, Kuala Lumpur. F-Secure is one of the most powerful anti-virus application systems in the market and has been employed by IIUM recently. This short visit was organized by PowerBloc, the only appointed F-Secure dealer and distributor in Malaysia.

Objectives:

1. To get an overview about the whole operation of F-Secure in Malaysia and its lab’s internal environment.
2. To gain an in-depth understanding on how F-Secure virus analysts analyze 150,000 malware samples on a daily basis.

Outcomes:

1. Participants are to discover the real working environment in the F-Secure lab.
2. Participants are to expand their networks with the virus analysts from F-Secure.
3. Participants are to obtain precious knowledge upon seeing the virus analysts’ job scopes.
4. Participants are to learn the correct methods to protect computers from being corrupted by virus.

IIUM delegation took picture with F-Secure and PowerBloc Generations in front of the F-Secure’s Headquarters in Bangsar, Kuala Lumpur.