OFFICE OF CORPORATE COMMUNICATION

OFFICE OF CORPORATE COMMUNICATION

Administration & Corporate

Contact Info

LOCATION
Main Office : Level 2, Rectory Building
IIUM Gallery : Level 1, Rectory Building
Events and Protocol : Level 1, Business Centre (next to Post Office)
Audio Visual, Media, Web & Social Media: Level 2, Kulliyyah of Education Building
MAILING ADDRESS
Office of Corporate Communication,
International Islamic University Malaysia,
P.O. Box 10, kuala Lumpur, Malaysia
PHONES
+603 6196 4000 (Operator)
+603 6196 4000 ext. 2818 (Counter)
+603 6196 5455 (Web & Media Social)
FAXES
+603 6196 4053 (Main Office)
+603 6196 4156 (AV/Media/Web Office)
EMAIL
corporatecomm@iium.edu.my

Administration & Corporate


Office Administration

  • Human Resource Management
    • Establish and update the OCCM organisational chart
    • Monitor the attendance of OCCM staff
    • Update and monitor the annual/emergency/medical leave of OCCM staff
    • Monitor the part timers and practical students
  • Human Resource Development
    • Identify the relevant training for OCCM staff according to the knowledge, skills and competency
    • Coordinate and monitor the training activities for staff in OCCM
    • As a Liaison Officer for training matters in OCCM
  • OCCM Strategic Planning and Management System
    • Monitor the implementation of Quality Management System ISO 9001:2008, Balance Scorecard, Key Performance Indicator (KPI) and APAR for OCCM
  • Financial Administration
    • Prepare the OCCM operational budget, monitoring the operating expenses
    • Monitor the purchasing activities according to the University guidelines
    • Manage the stock inventory
    • Responsible in processing the invoices
  • Customer Service Assistant
    • Provide customer service assistance to IIUM stakeholders (parents, students, outsiders) through phone calls
  • Customer Complaints
    • Responsible in handling the customer complaints against IIUM
    • Monitor the customer complaints in IIUM and response the complaint on behalf of the University
  • Organising the Corporate Social Responsibility at OCCM Level
    • Identify the suitable places to conduct CSR programme
    • Coordinate with relevant department in IIUM
    • Conduct post mortem meeting for CSR programme