Masterlist for Quality Manual, 6 Mandatories, General Procedure and Core Processes

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ISO 9001:2008 PROCEDURES IN IIUM

 

Quality Manual

       
       

No.

Document No.

Procedure

Version No.

Revision No.

Effective Date/ Revision Date

1

QM I

Quality Manual

2

5

Sep-16

2

Appendix 1

Organizational Structure

-

-

-

3

Appendix 2 : Quality Objective for All

Quality Objective for Others

-

-

-

 

 

Quality Objective for Postgraduate

-

-

-

 

 

Quality Objective for Undergraduate

-

-

-

4

Appendix 3 : Memorandum and Articles

Memorandum and Article

-

-

-

5

Appendix 4 : IIUM Tracer Study Questionnaire

IIUM TS Questionnaire

IIUM TS Questionnaire (Word)

 

 

 

6

Process Mapping for UG/PG

PG Process Mapping Teaching and Learning

-

-

-

 

 

PG Process Mapping Research

-

-

-

 

 

UG Process Mapping Teaching and Learning

-

-

-

 

6 Mandatory Procedures

       
           

No.

Document No.

Procedure

Version No.

Revision No.

Effective Date/ Revision Date

1

IIUM/MP/01

Control of documents

2

2

Sep-15

2

IIUM/MP/02

Control of records

2

1

Sep-15

3

IIUM/MP/03

Internal audit

2

1

Sep-15

4

IIUM/MP/04

Control of non-conformities

2

1

Sep-15

5

IIUM/MP/05

Corrective action

2

1

Sep-15

6

IIUM/MP/06

Preventive action

2

1

Sep-15

           

 

General Procedures

       
           

No.

Document No.

Procedure

Version No.

Revision No.

Effective Date/ Revision Date

1

IIUM/GENERAL PROCEDURE/01

Customer Complaints

2

1

Sep-15

2

IIUM/GENERAL PROCEDURE/02

Management Review Meeting

2

1

Sep-15

 

Admission Procedures Into Undergraduate Programme for Applicants with International Qualifications

Common Core Processes of Academic Affairs

     
           

No.

Document No.

Procedure

Version No.

Revision No.

Effective Date/ Revision Date

1

IIUM/TNL/IAD/01

Application of New Student Pass

3

0

Dec-14

2

IIUM/TNL/HWC/02

Medical Check-up

2

0

Aug-14

3

IIUM/TNL/CELPAD/03

Placement of Students for APT and EPT

2

0

Aug-14

4

IIUM/TNL/AMAD/04

Course Scheduling

2

1

Sep-15

5

IIUM/TNL/WI/04

Course Scheduling (Work Instruction)

2

1

Sep-15

6

IIUM/TNL/AMAD/05

Course Offering

2

1

Sep-15

7

IIUM/TNL/AMAD/06

Course Registration

2

1

Sep-15

8

IIUM/TNL/WI/6

Course Registration (Work Instruction)

2

0

01-08-14

9

IIUM/TNL/AMAD/07

Preparation of new course outlines

2

1

Sep-15

10

IIUM/TNL/AMAD/08

Monitoring of students' attendance

2

1

Sep-15

11

IIUM/TNL/AMAD/09

Assessment of Students

2

1

Sep-15

12

IIUM/TNL/AMAD/10

Continuous Assessment Mark (CAM)

2

1

Sep-15

13

IIUM/TNL/AMAD/11

Preparation of Examination Question Papers

2

2

Nov-15

14

IIUM/TNL/AMAD/12

Marking and Grading of Answer Script and Submission Of Final Grades Or Results

2

1

Sep-15

15

IIUM/TNL/AMAD/WI/12

Marking and Grading of Answer Script and Submission Of Final Grades Or Results (Work Instruction)

2

1

Sep-15

16

IIUM/TNL/AMAD/13

Conduct of The Examination

2

1

Sep-15

17

IIUM/TNL/AMAD/WI/13

Handling Of The Examination ( Work Instruction)

2

1

Sep-15

18

IIUM/TNL/AMAD/14

Preparation Of The End-Of-Semester Examination Timetable

2

1

Sep-15

19

IIUM/TNL/15

Booking of Venue for programmes

2

0

01-08-14

20

IIUM/TNL/AMAD/16

Handling Complaints: Teaching Equipment and Physical Facilities

2

1

Sep-15

21

IIUM/TNL/HWC/17

Certification of MC

2

0

01-08-14

22

IIUM/TNL/HWR/18

Exemption from examination

2

0

01-08-14

23

IIUM/TNL/AMAD/19

Handling of Appeal For Rechecking Of Answer Scripts

2

1

Sep-15

24

IIUM/TNL/UG/AMAD/20

Readmission Process

2

1

Sep-15

25

IIUM/TNL/WI/20

Readmission Process (Work Instruction)

2

1

Sep-15

26

IIUM/TNL/AMAD/21

Evaluation and Verification of Graduating Students

2

1

Sep-15

27

IIUM/TNL/OQM/22

Establishment of new academic programme

1

0

01-08-14

28

IIUM/TNL/AMAD/23

Academic Review

2

1

Sep-15

29

IIUM/TNL/MSD/24

Recruitment of New Academic Staff

2

0

01-08-14

30

IIUM/TNL/AMAD/25

Appointment and reappointment of Part-time Lecturers

2

1

Sep-15

31

IIUM/TNL/AMAD/26

Training for IIUM Academic Staff

5

0

01-03-15

32

IIUM/TNL/OQM/27

Student Feedback Survey (SFS)

2

1

01-09-15

33

IIUM/TNL/HWC/28

Study Leave due to medical reason

1

0

01-08-14

34

IIUM/TNL/ITD/29

Management of IT Service Request and Incident

2

0

01-08-14

35

IIUM/TNL/ITD/30

Provision of Support for Seasonal Activities

2

0

01-08-14

36

IIUM/TNL/ITD/31

Data Backup

2

0

01-08-14

37

IIUM/TNL/ITD/32

Management of IIUM Data Centre

2

0

01-08-14

 

Core Processes (Undergraduate)

       
           

No.

Document No.

Procedure

Version No.

Revision No.

Effective Date/ Revision Date

1

IIUM/TNL/UG/01

Admission Procedures Into Undergraduate Programme for Applicants with International Qualifications

2

1

Sep-15

2

IIUM/TNL/UG/AMAD/01-1

Admission Procedures into Undergraduate Programme for IIUM CFS Students

2

1

Sep-15

3

IIUM/TNL/UG/AMAD/01-2

Admission Procedures into Undergraduate Programme for Applicants with Double Degree Qualifications

2

1

Sep-15

4

IIUM/TNL/UG/AMAD/01-3

Admission Procedures into Undergraduate Programme for Special Intake "Program Pensiswazahan Guru" from BPG, KPM

2

1

Sep-15

5

IIUM/TNL/UG/AMAD/01-4

Admission Procedures into Undergraduate Programme for STPM/ASASI UiTM/PASUM/DIPLOMA Qualification (Channel UPU)

2

1

Sep-15

6

IIUM/TNL/UG/AMAD/01-5

Admission Procedures into Undergraduate Programme for Local-on-Line Application (OM)

2

1

Sep-15

7

IIUM/TNL/UG/AMAD/02

Handling of Interview for Admission into Undergraduate Programme

2

1

Sep-15

8

IIUM/TNL/UG/AMAD/03

Preparation for Enrolment Exercise for Direct-Intake Undergraduate Students

2

1

Sep-15

 

Core Processes (Postgraduate)

       

No.

Document No.

Procedure

Version No.

Revision No.

Effective Date/ Revision Date

1

IIUM/TNL/PG/01

Admission into IIUM Postgraduate

2

1

01-06-15

2

IIUM/TNL/PG/02

Appeal for Change of Mode

2

1

01-06-15

3

IIUM/TNL/PG/03

Application to Transfer Credit and Exemptions of Courses

2

1

01-06-15

4

IIUM/TNL/PG/04

Appeal to Change Status

2

1

01-06-15

5

IIUM/TNL/PG/05

Application for Leave of Absence (PG)

2

1

01-06-15

6

IIUM/TNL/PG/06

Research Progress Report

2

1

01-06-15

7

IIUM/TNL/PG/07

Nomination and Appointment of External Examiner (PHD)

2

0

01-06-15

8

IIUM/TNL/PG/08

Nomination and Appointment of External (Master - By Research)

2

0

01-06-15

9

IIUM/TNL/PG/09

Handling of VIVA Voce (PhD)

5

0

19-05-15

10

IIUM/TNL/PG/10

Handling of VIVA Voce (Master by Research)

2

1

01-06-15

11

IIUM/TNL/PG/11

Appeal for Extension of Study Period

2

1

01-06-15

12

IIUM/TNL/PG/12

Appeal for Extension of Beyond Maximum Study Period

2

1

01-06-15

 

Research and Publication

       
           

No.

Document No.

Procedure

Version No.

Revision No.

Effective Date/ Revision Date

1

IIUM/RM/01

Monitoring of research project

2

0

01-08-14

2

IIUM/RM/02

Processing of application for Internal grants

2

0

01-08-14

3

IIUM/RM/03

Processing of application for external grants

2

0

01-08-14

4

IIUM/RM/04

Financial Disbursement (Procurement of Goods & Services, Claims and Research Advancement)

2

0

01-08-14

5

IIUM/RM/05

Process of Application for manuscript approval

2

0

01-08-14

6

IIUM/RM/06

Process of reviewing manuscript

2

0

01-08-14

7

IIUM/RM/07

Editorial Process

2

0

01-08-14

8

IIUM/RM/08

Printing Process

2

0

01-08-14

9

IIUM/RM/09

Notification of New Publications (Books)

2

0

01-08-14

10

IIUM/RM/10

Sales and Distributions of Books

2

0

01-08-14

11

IIUM/RM/11

Publications Exhibition Process

2

0

01-08-14

12

IIUM/RM/12

Application for Research Grant (Internal and External Fund)

2

0

01-08-14

13

IIUM/RM/13

Monitoring of Research Project Progress (Research Endowment Fund)

2

0

01-08-14

 

Student Development

       
           

No.

Document No.

Procedure

Version No.

Revision No.

Effective Date/ Revision Date

1

IIUM/SD/01

Module Review

2

0

01-08-14

2

IIUM/SD/02

Approval of Proposal (Student Activities)

2

0

01-08-14

3

IIUM/SD/03

Standby Team and First Aid Services

2

0

01-08-14

4

IIUM/SD/04

Appointment and Re-Appointment of Part Time Lecturer/ Trainer/ Instructor/ Facilitator

2

0

01-08-14

5

IIUM/SD/05

Final Examination

2

0

01-08-14