Staff Directory


Arbaiah binti Abdul Razak

Academic Qualifications

  • Doctor of Philosophy - Doctor of Philosophy, University of Southern Queensland
  • Master of Information Technology - Masters Degree, Universiti Kebangsaan Malaysia (UKM)
  • Bachelor of Biomedical Sciences - Bachelor Degree, Universiti Malaya (UM)

Arbaiah binti Abdul Razak (Dr.)

Assistant Professor
IIUM Gombak Campus

KULLIYYAH OF ECONOMICS AND MANAGEMENT SCIENCES

Additional Assignments:

Deputy Director, Centre for Professional Development


arbaiah@iium.edu.my
4750


Teaching Responsibilities


BUSINESS CAPSTONE I 2025/2026
BUSINESS CAPSTONE II 2025/2026 2024/2025 2023/2024
INTRODUCTION TO ENTREPRENEURSHIP 2025/2026 2024/2025 2023/2024 2022/2023
LEADERSHIP IN ORGANISATION 2024/2025
ORG BEHAVIOUR AND THEORY 2021/2022
ORGANISATIONAL BEHAVIOUR AND LEADERSHIP 2021/2022
PRINCIPLES AND PRACTICE OF MANAGEMENT 2025/2026 2024/2025 2023/2024 2022/2023
SEJAHTERA LEADERSHIP 2023/2024 2021/2022
STRATEGIC MANAGEMENT 2024/2025


Supervision


Exploring The Impact Of E-Crm Dimensions On Students Loyalty In Malaysian Private Higher Learning Institutions: Mediating Role Of E-Satisfaction.
Ph.D Completed 2025 Member Supervisory Committee
Can Ta'Awun Be Used To Empower Agricultural Cooperatives? Proposition Of An Integrated Model Using Analytic Hierarchy Process.
Ph.D In Progress Supervisor Supervisory Committee
Social Enterprise Business Model For Urban Multidimensional Poverty Alleviation In Malaysia.
Ph.D In Progress Main Supervisor
The Impact Of Islamic Spirituality On Employee Integrity.
Ph.D In Progress Co-supervisor


Research Projects


Completed
2025 - 2025 Program Pentauliahan Profesional dalam Ekonomi dan Perakaunan untuk Pegawai Pendidikan Pengajian Tinggi, Jabatan Pendidikan Politeknik dan Kolej Komuniti, Kementerian Pendidikan Tinggi
On-Going
2026 - Present Improving Reading Proficiency among Refugee Students in Batu Caves, Selangor Through the Creation of Sustainable Reading Spaces (S.I.R.A.J 2026)
2026 - Present CASE STUDIES IN STRATEGIC MANAGEMENT ACCOUNTING
2026 - Present A Reference Book of ?Startup Sparks: Learning Entrepreneurship Through EntrepWeek?
2025 - Present Advancing Supply Chain Excellence through Innovation: Insights from Japan?s METI Award-Winning Cases (2020?2024)
2025 - Present The roles of spiritual well-being and prophetic leadership qualities in personal and entrepreneurial developmetn
2025 - Present Training of Trainer: Workshop on Adab, Self Governance, and Leadership
2025 - Present The impact of Zakat assistance on women's resilience: Evidence from Malaysia & Indonesia
2025 - Present Micro-credential course development - Management from Islamic Perspective
2024 - Present Developing Unified Tawhidic Paradigm Online Assessment Toolkit (e-UTP) for Malaysian SMEs


Publications


Articles

2026 Awareness of the concept of ‘well-being’ among business administration students in an Islamic University in Malaysia. Journal of Education in Muslim Societies, 7 (2) pp. 3-26
2026 Muhibbah frozen unified Tawhidic balancing growth, workforce care, and product integrity. IIUM Journal of Case Studies in Management, 17 (1) pp. 61-75
2025 Assessing employability skills acquired through digital entrepreneurship education: a case study of Entrepreneurship Week (EntrepWeek). IIUM Journal of Case Studies in Management, 16 (1) pp. 15-27
2025 Restoring customer trust and loyalty: a case study of AirAsia. IIUM Journal of Case Studies in Management, 16 (1) pp. 6-14
2024 Nurturing entrepreneurial excellence: the transformative curriculum of entrepreneurship week (Entrepweek). IIUM Journal of Case Studies in Management, 15 (1) pp. 109-117
2024 The influence of electronic customer relationship management (E-CRM) on customer satisfaction (CS) and customer loyalty (CL): a pilot study in Malaysian private institute of higher learning. Asian Journal of Research in Business and Management, 6 (2) pp. 58-70
2023 Integrating ‘Sejahtera’: a holistic approach at agoda. IIUM Journal of Case Studies in Management, 14 (1) pp. 27-31
2023 Sejahtera leadership: an indigenous Malay concept in higher education for sustainable development. Journal of Islam in Asia, 20 (2) pp. 345-371
2022 Islamic leadership for sustainability: a systematic literature review using PRISMA. Online Journal of Islamic Management and Finance, 2 (2) pp. 59-81