Staff Directory
Academic Qualifications
- Doctor of Philosophy (Business Administration) - Doctor of Philosophy, International Islamic University Malaysia
- HUMAN RESOURCE MANAGEMENT - Masters Degree, Universiti Utara Malaysia (UUM)
Nur Fariza Binti Mustaffa (Dr.)
Assistant Professor
IIUM Gombak Campus
KULLIYYAH OF ECONOMICS AND MANAGEMENT SCIENCES
nfariza@iium.edu.my
4659
Area of Specialisation
- Economics, Business And Management ~ Economics, Business And Management ~ Finance ~ Other Finance n.e.c.
Teaching Responsibilities
| APPLIED PSYCHOLOGY | 2020/2021 |
| BUSINESS COMMUNICATION | 2024/2025 2023/2024 2022/2023 2021/2022 2020/2021 2019/2020 |
| BUSINESS ETHICS | 2024/2025 2017/2018 2016/2017 |
| COMPENSATION MANAGEMENT | 2024/2025 2023/2024 2017/2018 |
| CUSTOMER SERVICE MANAGEMENT IN PRACTICE | 2020/2021 |
| HUMAN RESOURCE MANAGEMENT | 2024/2025 2023/2024 2022/2023 2021/2022 2020/2021 2019/2020 2018/2019 |
| HUMAN RESOURCES PRACTICES | 2020/2021 |
| MANAGEMENT FROM AN ISLAMIC PERSPECTIVE | 2016/2017 |
| MANAGEMENT OF HUMAN RESOURCES | 2018/2019 |
| ORG BEHAVIOUR AND THEORY | 2018/2019 |
| ORGANIZATIONAL BEHAVIOUR | 2024/2025 2023/2024 2022/2023 2020/2021 2019/2020 2018/2019 2017/2018 2016/2017 |
| PRINCIPLES AND PRACTICE OF MANAGEMENT | 2019/2020 2017/2018 |
| TEAM DYNAMICS AND LEADERSHIP | 2019/2020 |
| THE PRACTICES OF MANAGING OPERATIONS | 2020/2021 |
Supervision
|
The Impact Of Service Quality And Perceived Value On Customer Loyalty Towards Private Commercial Banks In Bangladesh: Customer Satisfaction As The Mediating Role.
Ph.D
Completed
2022
Co-supervisor
|
|
A Study Of Indonesian Muslim Consumer'S Purchase Intention Towards Sustainable Fashion.
Master
Completed
2021
Main Supervisor
|
|
The Relationship Between Logistic Service Quality And Customer Satisfaction In Klang Valley'S Food Delivery Services: Mediating Role Of Perceived Value.
Master
Completed
2021
Co-supervisor
|
Research Projects
Completed
| 2016 - 2020 | Exploring the Effect of Transposition of Spiritual Leadership into Islamic Leadership Model on Knowledge Sharing Behaviour |
On-Going
| 2024 - Present | Compensation Management Practices at Islamic Higher Learning (IHL) Institutions in Malaysia |
| 2018 - Present | Exploring the influence of Individual Differences in the Relationships of Job Quality, Affective Commitments and Turnover Intentions |
Publications
Articles
| 2024 | Antecedents of customer loyalty in private commercial banks of Bangladesh. International Journal of Innovative Research and Publications, 4 (9) pp. 20-32 |
| 2021 | Impact of Strategic Locations on Customer Dynamics in Business Outlets: A Case by Observation Method. International Journal of Innovative Research and Publications, 1 (2) pp. 37-47 |
| 2019 | A study on the influence of spiritual leadership on knowledge sharing behavior within telecommunication industry in Malaysia. Humanities & Social Sciences Reviews, 7 (1) pp. 87-98 |
| 2019 | A study on the influence of spiritual leadership on knowledge sharing behavior within telecommunication industry in Malaysia. Humanities & Social Sciences Reviews, 7 (1) pp. 87-98 |
Conference or Workshop Items
| 2019 | A conceptual paper on perception of society and social entrepreneurship intention among business graduates in Bangladesh moderated by innovation. In: IIUM International Conference on Business Management (IICBM 2019), |
| 2017 | Job quality and turnover intention among ICT employees in Malaysia: employees’ affective commitment as mediator and age as moderator. In: 12th Asian Academy of Management International Conference 2017 (AAMC 2017), |
Books
| 2024 | Influence of ta’abudi, ihsan and ukhuwwah on human resource management. Sejahtera Consumerism Department of Business Administration KENMS IIUM, ISBN: 978-967-26351-6-1 |