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Download here : Standard MS ISO 9001 2015

STANDARD OPERATING PROCEDURES IN IIUM

Quality Manual

No.	Document No.	Procedure	Version No.	Revision No.	Effective Date/Revision Date
1.	Quality Manual	Quality Manual	04	01	Jul. 2019
2.	IIUM Organisational Structure	IIUM Organisational Structure - BOG No. 54	-	-	Oct. 2019
3.	Memorandum and Articles	Memorandum and Articles of Association of IIUM 2015	-	-	-

General Procedures

No.	Document No.	Procedure	Version No.	Revision No.	Effective Date/Revision Date
1.	IIUM/GENERAL PROCEDURE/01	Management Review Meeting	03	01	Mar. 2019
2.	IIUM/GENERAL PROCEDURE/02	Control of Records	03	00	Mar. 2019
3.	IIUM/GENERAL PROCEDURE/03	Control of Documents	03	01	Mar. 2019
4.	IIUM/GENERAL PROCEDURE/04	Internal Audit	03	01	Mar. 2019

Academic Management and Admission Division (AMAD)

No.	Document No.	Procedure	Version No.	Revision No.	Effective Date/Revision Date
1.	IIUM/TNL/UG/AMAD/01-1	Admission Procedures Into Undergraduate Programme for IIUM CFS Students	02	02	Mar. 2020
2.	IIUM/TNL/UG/AMAD/01-2	Admission Procedures Into Undergraduate Programme for Double Degree	02	02	Mar. 2020
3.	IIUM/TNL/UG/AMAD/01-4	Undergraduate Admission Procedures for Malaysians with Malaysian Qualifications via UPU Channel	02	02	Mar. 2020
4.	IIUM/TNL/UG/AMAD/01-5	Undergraduate Admission Procedures for Malaysian with Other Qualifications via EAS	02	02	Mar. 2020
5.	IIUM/TNL/UG/AMAD/01-6	Admission Procedures into Undergraduate Programme for International Students	02	02	Mar. 2020
6.	IIUM/TNL/UG/AMAD/01-7	Admission Procedures to Foundation Programmes for SPM Qualification via UPU Channel	02	02	Mar. 2020
7.	IIUM/TNL/AMAD/04	Course Offering and Scheduling	03	00	Mar. 2020
8.	IIUM/TNL/AMAD/05	Course Registration	02	02	Mar. 2020
9.	IIUM/TNL/AMAD/07	Monitoring of Student's Attendance	02	02	Mar. 2020
10.	IIUM/TNL/AMAD/08	Preparation of Examination Question Papers	02	02	Mar. 2020
11.	IIUM/TNL/AMAD/09	Grading and Submission of Final Grades/Results	03	00	Mar. 2020
12.	IIUM/TNL/AMAD/10	Conduct of the Examination	02	02	Mar. 2020
13.	IIUM/TNL/AMAD/11	Preparation of the End of Semester Examination Timetable	02	02	Mar. 2020
14.	IIUM/TNL/AMAD/12	Handling of Appeal for Rechecking of Answer Scripts	02	02	Mar. 2020
15.	IIUM/TNL/AMAD/13	Readmission Process	02	02	Mar. 2020
16.	IIUM/TNL/AMAD/14	Evaluation and Verification of Graduating Students	03	01	Mar. 2020
17.	IIUM/TNL/AMAD/15	Application for Transfer of Credit for Undergraduate Students (External Institution)	00	00	Sept. 2020

Centre for Postgraduate Studies

No.	Document No.	Procedure	Version No.	Revision No.	Effective Date/Revision Date
1.	IIUM/TNL/PG/01	Application for Admission into IIUM Postgraduate Programme	03	01	Jan. 2019
2.	IIUM/TNL/PG/02	Appeal for Admission into IIUM Postgraduate Programme	03	01	Jan. 2019
3.	IIUM/TNL/PG/03	Application for Change of Programme between the Centre of Studies	03	01	Jan. 2019
4.	IIUM/TNL/PG/04	Application for Change of Programme within the Centre of Studies	03	01	Jan. 2019
5.	IIUM/TNL/PG/05	Application for Deferment of Enrollment	03	01	Jun. 2019
6.	IIUM/TNL/PG/06	Programme Offering	03	01	Jan. 2019
7.	IIUM/TNL/PG/07	New Student Enrollment	03	01	Jan. 2019
8.	IIUM/TNL/PG/08	Appeal for Change of Mode of Programme	03	01	May 2019
9.	IIUM/TNL/PG/09	Appeal for Change of Study Status	03	01	May 2019
10.	IIUM/TNL/PG/11	Application for Leave of Absence	03	01	May 2019
11.	IIUM/TNL/PG/12	Application for Transfer Credit and Exemption of Courses	03	01	May 2019
12.	IIUM/TNL/PG/13	Course Registration	03	01	May 2019
13.	IIUM/TNL/PG/14	Research Progress Report	03	01	May 2019
14.	IIUM/TNL/PG/15	Nomination and Appointment of External Examiner (PhD)	03	01	Apr. 2019
15.	IIUM/TNL/PG/16	Nomination and Appointment of External Examiner (Master - by Research)	03	01	Apr. 2019
16.	IIUM/TNL/PG/18	Handling of PTEM (Post Thesis Examination Meeting)	03	01	Feb. 2019
17.	IIUM/TNL/PG/19	Preparation for Examination and Updating Graduation Status for Mode by Coursework Only	03	01	May 2019
18.	IIUM/TNL/PG/20	Updating Graduation Status for Mode by Coursework and by Research only and Preparation for Convocation Ceremony	03	01	May 2019
19.	IIUM/TNL/PG/21	Approval of Students Activities	03	01	Jan. 2019
20.	IIUM/TNL/PG/22	Approval Sponsorship Presenting Paper in Local Conference	03	01	Jan. 2019
21.	IIUM/TNL/PG/23	Application for Postgraduate Assistantship	03	01	Mar. 2019

Research and Publication

No.	Document No.	Procedure	Version No.	Revision No.	Effective Date/Revision Date
1.	IIUM/RIU/01	Application of Research Project	02	00	Jan. 2016
2.	IIUM/RIU/02	Approved Application for Research Grant	02	00	Jan. 2016
3.	IIUM/RIU/03	Monitoring of Research Progress	02	00	Jan. 2016
4.	IIUM/RIU/04	Completion of Project	02	00	Jan. 2016
5.	IIUM/RIU/05	Application of Research Assistant	02	00	Jan. 2016
6.	IIUM/RIU/06	Overseas Travelling	02	00	Jan. 2016
7.	IIUM/RIU/07	Application for Realllocation of Budget	02	00	Jan. 2016
8.	IIUM/RIU/08	Handling of Research Project	02	00	Jan. 2016
9.	IIUM/GMU/01	Travelling Advancement	02	00	Sept. 2017
10.	IIUM/GMU/02	Travelling Clain and Advancement Reconciliation	02	00	Sept. 2017
11.	IIUM/GMU/03	Procurement - Issuance of Purchase Order	02	00	Sept. 2017
12.	IIUM/GMU/04	Purchase Order Payment and Payment of Invoice	02	00	Sept. 2017
13.	IIUM/GMU/05	Research Advancement	02	00	Sept. 2017
14.	IIUM/GMU/06	Reconciliation of Research Advancement	02	00	Sept. 2017
15.	IIUM/GMU/07	Reimbursement and Direct Payment	02	00	Sept. 2017
16.	IIUM/GMU/08	Purchase of Asset and Equipment	02	00	Sept. 2017
17.	IIUM/GMU/09	Appointment of Experts Under Vote 29000	02	00	Sept. 2017
18.	IIUM/GMU/10	Verification of Publication	02	00	Sept. 2017

Student Development

No.	Document No.	Procedure	Version No.	Revision No.	Effective Date/Revision Date
1.	IIUM/STADD/01	APPLICATION FOR KHAIRAT/FINANCIAL ASSISTANCE	2	3	Mar. 2018
2.	IIUM/STADD/02	GROUP PERSONAL ACCIDENT (GPA) TAKAFUL CLAIM	2	3	Mar. 2018
3.	IIUM/STADD/03	TRANSPORTATION SERVICES	2	3	May 2018
4.	IIUM/STADD/04	TAARUF/ORIENTATION WEEK	2	3	May 2018
5.	IIUM/STADD/05	STUDENTS' REPRESENTATIVE COUNCIL ELECTION (MANUAL VOTING)	2	2	May 2018
6.	IIUM/STADD/06	APPROVAL OF PROPOSAL (STUDENT ACTIVITIES)	2	3	May 2018
7.	IIUM/STADD/07	APPOINTMENT AND RE-APPOINTMENT OF LECTURER/TRAINER/INSTRUCTOR/FACILITATOR (LTIF)	2	2	Apr. 2018
8.	IIUM/STADD/08	MODULE DEVELOPMENT AND REVIEW	5	1	May 2018
9.	IIUM/STADD/09	BOOKING OF SPORTS FACILITIES	1	1	May 2018
10.	IIUM/STADD/10	USAGE OF HIGH PERFORMANCE GYMNASIUM	1	1	May 2018
11.	IIUM/STADD/11	IIUM MUSTANGS COACH APPLICATION AND APPOINTMENT POLICY	1	1	May 2018
12.	IIUM/STADD/12	CONDUCTING OF SWIMMING CLASS	1	1	May 2018

Residential Services Division

No.	Document No.	Procedure	Version	Revision	Effective Date/Revision Date
1.	IIUM/FD/RSD/01	Appointment of New Business Operator	03	03	Jan. 2019
2.	IIUM/RSD/02	Renewal and Extension of Business Operator	03	01	Jan. 2019
3.	IIUM/RSD/03	Booking of Venues External Users	03	00	Apr. 2019
4.	IIUM/RSD/04	Booking of Campus Bazaar (Short Term Rental)	03	01	Jan. 2019
5.	IIUM/RSD/05	Mahallah's Room Preparation	03	00	Jun. 2019
6.	IIUM/RSD/06	Registration of Senior Student	03	00	Jun. 2019
7.	IIUM/RSD/07	Registration of New Students	03	00	Jun. 2019
8.	IIUM/RSD/08	Handling of Facilities and Maintenance Complaints at Mahallah	03	00	Dec. 2018

Counseling and Career Services Centre (CCSC)

No.	Document No.	Procedure	Version	Revision	Effective  Date/Revision Date
1.	IIUM/CCSC/1	Referred Case	03	03	Mar. 2019
2.	IIUM/CCSC/2	Voluntary Case	03	03	Mar. 2019
3.	IIUM/CCSC/3	Career Related Programmes	03	00	Mar. 2019

Management Services Division

No.	Document No.	Procedure	Version	Revision	Effective Date
1.	IIUM/MSD/01	Recruitment for Academic Staff	03	00	Jan. 2019
2.	IIUM/MSD/02	Renewal of Contract (Academic Staff)	03	00	Jan. 2019
3.	IIUM/MSD/03	Recruitment of New Administrative & Technical Staff	03	00	Jan. 2019
4.	IIUM/MSD/04	Renewal of Contract for Administrative & Technical Staff)	03	00	Jan. 2019
5.	IIUM/MSD/05	Payment of Non-fixed Allowance Claim	03	00	Apr. 2019
6.	IIUM/MSD/06	Annual Salary Increment	03	00	Apr. 2019
7.	IIUM/MSD/07	Processing study leave for Academic Staff	03	00	Aug. 2015
8.	IIUM/MSD/08	Processing Sabbatical Leave for Academic Staff	03	00	Aug. 2016
9.	IIUM/MSD/09	Study Leave (P&M)	03	00	Aug. 2016
10.	IIUM/MSD/10	Training for Admin and Technical Staff	03	00	Apr. 2019
11.	IIUM/MSD/11	Confirmation in Service	03	00	Apr. 2019
12.	IIUM/MSD/12	Promotion for Administrative staff	03	00	Apr. 2019
13.	IIUM/MSD/13	Promotion for Academic Staff	03	00	Apr. 2019
14.	IIUM/MSD/14	Full Pay Hajj Leave	03	00	Feb. 2016
15.	IIUM/MSD/15	Unpaid leave Half Pay Leave	03	00	Feb. 2016
16.	IIUM/MSD/16	Resign Shortening Contract Terminate & Opt Retirement	03	00	Feb. 2016
17.	IIUM/MSD/17	Apply Benefit and Asst Khairat Fund	03	00	Feb. 2016
18.	IIUM/MSD/18	Processing Ihsan Indicators Submission for all staff	03	00	Apr. 2019
19.	IIUM/MSD/19	Processing APAR for Submission for all staff	03	00	Apr. 2019
20.	IIUM/MSD/20	Processing AWOL and Monitoring Attendance for all staff	03	00	Apr. 2019
21.	IIUM/MSD/21	Processing Performance Improvement Plan for all staff	03	00	Apr. 2019
22.	IIUM/MSD/22	Corporate Secretarial Functions	03	00	Apr. 2019

Information Technology Division

No.	Document No.	Procedure	Version No.	Revision No.	Effective Date
1.	IIUM/ITD/01	Management of IT Change	02	03	Mar. 2018
2.	IIUM/ITD/02	Management of IT Problem	02	02	Apr. 2017
3.	IIUM/ITD/03	Management of ICT Loan	02	01	Apr. 2017
4.	IIUM/ITD/04	Management of Performance Monitoring and Capacity Planning	02	02	Mar. 2018
5.	IIUM/ITD/05	Management of IIUM Computing System (ICS)	02	01	Apr. 2017
6.	IIUM/ITD/06	Product Training	02	01	Apr. 2017
7.	IIUM/ITD/07	Management of IT Projects	02	02	Apr. 2017
8.	IIUM/ITD/08	Management of IT Proof of Concept	02	02	Apr. 2017
9.	IIUM/ITD/09	Managing Quality Test and UAT	02	00	May 2018
10.	IIUM/TNL/29	Management of IT Service Request and Incident	02	02	Apr. 2017
11.	IIUM/TNL/30	Provision of Support for Seasonal Activities	02	03	Jun. 2018
12.	IIUM/TNL/31	Data Backup	02	01	Apr. 2017
13.	IIUM/TNL/32	Management of Data Centre	02	02	Apr. 2017

Office of Security Management

No.	Document No.	Procedure	Version No.	Revision No.	Effective Date
1.	IIUM/OSEM/PROC/01	Prosedur Kawalan Akses	01	02	Oct. 2018
2.	IIUM/OSEM/PROC/02	Prosedur Tugas Rondaan Keselamatan	01	02	Oct. 2018
3.	IIUM/OSEM/PROC/03	Prosedur Pengendalian Kesalahan Trafik	01	02	Oct. 2018
4.	IIUM/OSEM/PROC/04	Prosedur Siasatan Dalaman	01	02	Oct. 2018
5.	IIUM/OSEM/PROC/05	Penyelenggaraan Kenderaan	01	00	Oct. 2019
6.	IIUM/OSEM/PROC/06	Pengurusan Bilik Gerakan	01	00	Oct. 2018
7.	IIUM/OSEM/PROC/07	Pengeluaran Kad Staf, Pas Pelawat dan Lain-Lain	01	00	Oct. 2019
8.	IIUM/OSEM/PROC/08	Pengurusan Latihan, Kursus dan Aktiviti OSEM	01	00	Oct. 2019

Office of Industrial Links

No.	Document No.	Procedure	Version No.	Revision No.	Effective Date
1.	IIUM/OIL/02	Reporting on Student's Internship Data to MyMoheS System	01	00	Sept. 2017

Download here : IIUM Quality Policy

Download here : Certificate of ISO 9001:2015 - 2019

1. KCDIOs Quality Manager		QMS Quality Manager
2. Internal Auditor		ISO 9001:2015 Internal Auditor
3. SFS Report		SFS Report Sem. 2 2017/2018 SFS Report Sem. 1 2018/2019 SFS Report Sem. 2 2018/2019 SFS Report Sem. 1 2019/2020
4. Internal Audit Findings 2018		Internal Audit Findings 2018
5. Internal Audit Findings 2019		Internal Audit Findings 2019
6. External Audit Report 2018		Recertification Audit Report 2018
7. External Audit Report 2019		Surveillance Audit Report 2019
8. Academic Quality Assurance Liaison (AQAL)		LIST OF AQAL Updated 15 July 2020

Forms

Request for Change Form

Complaint/Suggestion Form

KCA Internal Training / Programme Evaluation Form