ISO 9001:2008 Documentation
External Audit Findings
External Documents
MASTERLIST OF EXTERNAL DOCUMENTS
QUALITY SYSTEM MANAGEMENT BASED ON
ISO 9001:2008 STANDARD REQUIREMENTS
MANAGEMENT OF ICT SERVICES
INFORMATION TECHNOLOGY DIVISION
|
No. |
Policy / Rule / Regulations |
Location |
Version / Revision |
|
|
1 |
MS ISO 9001:2008 Standard Requirements Quality Management Systems
|
ITD |
2008 |
|
|
2 |
Garis Panduan Mengenai Tatacara Penggunaan Internet dan Mel Elektronik di Agensi-Agensi Kerajaan
|
ITD |
2003 |
|
|
3 |
International Standard – Information Technology: Code of Practice for Information Security Management
|
ITD |
2002 |
|
|
4 |
Arahan Keselamatan |
ITD |
-
|
Hard copy |
|
5 |
Control Objective for IT Framework
|
EDMS, ITD |
4.1 |
|
|
6 |
Project Management Body of Knowledge (PMBOK)
|
- |
|
|
|
7 |
IT Infrastructure Information Library (ITIL V3)
|
EDMS, ITD |
3
|
|
|
8 |
Malaysian Public Sector Management Of Information & Communications Technology Security Handbook (MYMIS) |
EDMS, ITD |
2002 |
MyMIS |
Incident Management
1. No document
Internal Audit Findings
Management Review Meeting
Masterlist of Forms
MASTERLIST OF FORMS
QUALITY SYSTEM MANAGEMENT BASED ON
ISO 9001:2008 STANDARD REQUIREMENTS
“MANAGEMENT OF ICT SERVICES”
INFORMATION TECHNOLOGY DIVISION
External Use:
|
No. |
Policy / Rule / Regulations |
Location |
Version / Revision |
Download |
|
1 |
Telephone/Network Request Form ITD-SD-01 (Merged with Telephone & Network Form) |
ITD |
Version 01 Revision 03 19/1/2011 |
|
|
2 |
Tele / Videoconferencing Form ITD-SD-02
|
ITD |
Version 01 Revision 02 11/2/2011 |
|
|
3 |
Request for System Development Services Form ITD-SD-03 |
ITD |
Version 02 Revision 04 11/2/2011 |
|
|
4 |
Request / Revoke Access to Database / System Form ITD-SD-04 |
ITD |
Version 01 Revision 04 11/2/2011 |
|
|
5. |
Booking of Training Lab Form ITD-SD-05 |
ITD |
Version 01 Revision 03 11/2/2011 |
|
|
6. |
Loan of ICT Equipment Form ITD-SD-06 |
ITD |
Version 01 Revision 05 02/05/2013 |
|
|
7. |
Network Security Request Form ITD-SD-08 |
ITD |
Version 01 Revision 00 10/5/2011 |
|
|
8. |
Server Installation / Removal Form (temporary & permanent) ITD-08 |
ITD |
Version 01 Revision 03 19/3/2012 |
|
|
9. |
Disposal Test Report Form ITD-09 |
ITD |
Version 01 Revision 1.1 28/2/2006 |
|
|
10. |
ITD-Workshop Form |
ITD |
Version 01 Revision 00 1/3/2006 |
|
|
11. |
IT Project Request Form ITD-SD-07 |
ITD |
Version 01 Revision 01 18/10/2011
|
|
|
12. |
Feasibility Study Report Template |
ITD |
Version 01 Revision 00 2011 |
|
|
13. |
Project Charter Template |
ITD |
Version 2 2012 |
|
|
14. |
Project Management Plan |
ITD |
Version 2 2012 |
|
|
15. |
Communication Management Plan |
ITD |
Version 2 2012 |
|
|
16. |
Cost Management Plan |
ITD |
Version 2 2012 |
|
|
17. |
Quality Management Plan |
ITD |
Version 2 2012 |
|
|
18. |
Human Resource Management Plan |
ITD |
Version 2 2012 |
|
|
19. |
Issue Management Plan |
ITD |
Version 2 2012 |
|
|
20. |
Change Management Plan |
ITD |
Version 2 2012 |
|
|
21. |
Risk Management Plan |
ITD |
Version 2 2012 |
|
|
22. |
Procurement Management Plan |
ITD |
Version 2 2012 |
|
|
23. |
Project Status Report |
ITD |
Version 2 2012
|
|
|
24. |
Project Change Request Form |
ITD |
Version 02 Revision 01 21/01/2013 |
|
|
25. |
Risk Register |
ITD |
Version 2 2012 |
|
|
26. |
Change Register |
ITD |
Version 2 2012 |
|
|
27. |
Issue Register |
ITD |
Version 2 2012 |
|
|
28. |
Risk Submission Form |
ITD |
Version 2 2012 |
|
|
29. |
Issue Submission Form |
ITD |
Version 2 2012 |
|
|
30. |
Project Closing Form |
ITD |
Version 2 2012 |
|
|
31. |
Project Handover Report |
ITD |
Version 2 2012 |
|
|
32. |
ICT Requirement Form |
ITD |
Version 01 Revision 00 26/12/2012 |
|
|
33. |
Desktop Computer/Notebook Request Form |
ITD |
Version 01 Revision 00 01/09/2012 |
|
|
34. |
Desktop Computer Technical Specification for IIUM Staff |
ITD |
Version 01 Revision 00 01/03/2013 |
|
|
35. |
Notebook Technical Specification for IIUM Staff |
ITD |
Version 01 Revision 00 01/03/2013 |
|
|
36. |
IT Project Documentation Checklist (major) |
ITD |
Version 01 Revision 00 17/04/2012 |
|
|
37. |
IT Project Documentation Checklist (medium) |
ITD |
Version 01 Revision 00 17/04/2012 |
|
|
38. |
IT Project Documentation Checklist (minor) |
ITD |
Version 01 Revision 00 30/09/2011 |
|
International Islamic University Malaysia