In 1983, when the Library flapped open its door to users, it was a modest floor area with a very small seating capacity. Thriving on simplicity, the working area for the few staff was located in the basement level of the three level mini library.
In 1986, it moved to its own four (4) storey building where it began to steadily developed its collection and expand its services and facilities. February 1997 witnessed the final move to the new library building in Gombak campus with a space area of more than 25,000 square meters with the capacity to cater for about 1 million printed materials.
Today, IIUM Library is considered among the strongest academic library in the country with a collection of more than two (2) million titles in print and electronic formats supported by a staff strength of more than 200 spread over seven (6) campuses.
With more than fifty (50) strong team of professional staff from various subject background with Masters degrees in Library and Information Science, IIUM Library is well equipped to serve the IIUM community in its teaching, learning and research needs.
Keeping abreast with technology
Since its inception, the Library adopts the policy of keeping abreast with Information Technology. Proposal to automate the library operations was first submitted in 1985. However, due to financial constraints the budget was only approved in 1990 and in April 1991, the library’s first integrated library system mainframe based DOBIS/ LIBIS was installed. Since then, IIUM Library has migrated to the Horizon Library System with web-based capabilities and in 2010 the Library migrated to the Symphony Library System which possess syndetic features.
Library security gates were installed to ensure security of library materials.
The Digital Library services, introduced in 2004, enable users to search full text documents of various materials : examination papers, theses, Islamic Economic articles, contents pages of printed subscribed journals, IIUM publications, faculty publications, etc. Via this service, users are also able to view online digital videos on various subjects
To facilitate circulation activities, the Library acquired the Radio Frequency Identification (RFID) technology based equipment (staff workstations, self-check machines and the smart bookdrop).
With a substantial size of more than (two) 2 million titles, the library information resources cover disciplines in accordance with the academic programmes of the University. It encompasses subjects on Islam, laws, economics and management, English language, Arabic language, medicine, architecture and engineering for both undergraduate and postgraduate levels. The resources are available in both print and online formats with online formats dominating the bigger percentage.
The Main Library building in Gombak provides a spacious and conducive environment with 73 carrel rooms, 10 research rooms, 8 discussion rooms, 4 computer labs, 4 audio-visual viewing rooms, an auditorium and a multipurpose room.
The libraries are also equipped with self-checkout machines to facilitate borrowing. Smart and manual bookdrops are also available. The Leisure Reading Collection and the Children’s Waiting Area are a few additional facilities for our user’s comfort.
Information Literacy and Liaison service
User education programmes are conducted to enhance information seeking skills to introduce and familiarize users to all the available resources, services and facilities. They also facilitate maximum use of in-house facilities and external information resources by learning efficient and effective methods in accessing information.
In-line with the Library’s emphasis on customer oriented services, subject liaison teams have been established to cater for the information needs of customers at the various Kulliyyahs in the University.
Continual improvement and innovations
Since its certification in 2003, and being the first agency in the University to be ISO 9001 : 2000 certified, the Library has always strive to comply with requirements of the standard in handling its daily operations. The introduction of the Balanced Scorecard (BSC) in 2007 linked to the Quality Management System added another dimension in terms of the library’s performance in managing its operations towards meeting or exceeding our customer’s expectations through the achievement of its mission and vision.
We are proud to say that we have been winning the University Quality awards for Quality Agency or Customer Service almost every year since its introduction in 2003.
Understanding that being “good” is the enemy of improvements, IIUM Library constantly strives to be better and improve itself in various areas. The PC Reservation System, QUBIX (for online enquiries) System, wireless printing, etc and projects championed by the ICC i-SMART group (SIDDIQ Smart directory and one stop centre for users with special disabilities) are examples of such efforts.