Staff Directory

Izhairi Bt Ismail

Academic Qualification

  • Ph.D in Management - Doctor of Philosophy, Universiti Putra Malaysia (UPM)
  • Master of Business Administration (General Management) - Masters Degree, Toledo University
  • Bachelor of Arts (Accounting & Management Science) - Bachelor Degree, University of Kent
  • First Part Degree - Certificate, Kolej MARA Seremban, Negeri Sembilan

Izhairi Bt Ismail (Dr.)

Assistant Professor
IIUM Gombak Campus


Expert Profile

Izhairi bt. Ismail started working with IIUM in 1993 as an Assistant Lecturer. She went to further her studies in Toledo Ohio, USA and got her MBA in 1996. She came back and worked as a lecturer until year 2000. She then earned her Ph.D from University Putra Malaysia in 2004. As an Assistant Professor until today, Izhairi has been teaching various courses at undergraduate and master's levels, such as MBA. She also supervises Ph.D and DBA students.
Izhairi has been involved in several administrative duties, including Publication Coordinator and Kulliyyah Student Advisor. Izhairi has also been appointed several times as an external examiner for UiTM. Her research activitiy in Hospital Management with her colleagues has been awarded as the Best Research Award by the university during Quality Day 2012.

Teaching Responsibilities

FINANCIAL MANAGEMENT I 1999/2000 1998/1999 1997/1998 1996/1997 1995/1996
FINANCIAL MANAGEMENT II 1999/2000 1998/1999
INTRO.TO ORGANIZATIONAL BEHAVIOUR(NON-ENM) 2008/2009 2007/2008 2006/2007 2005/2006 2004/2005
MANAGEMENT POLICY AND CORP STRATEGY 2017/2018 2014/2015 2013/2014 2011/2012 2009/2010
MANAGING CORPORATE RESOURCES 2018/2019 2017/2018 2012/2013 2010/2011
ORG POLICY AND STRATEGIES 2016/2017 2008/2009
ORGANIZATIONAL BEHAVIOUR 2023/2024 2022/2023 2021/2022 2020/2021 2014/2015 2011/2012 2010/2011 2009/2010
PRACTICAL TRAINING (BBA) 2020/2021 2019/2020 2018/2019 2017/2018 2016/2017
PRINCIPLES AND PRACTICE OF MANAGEMENT 2019/2020 2018/2019 2017/2018 2016/2017 2015/2016 2004/2005 1997/1998 1996/1997 1995/1996
STRATEGIC MANAGEMENT 2023/2024 2022/2023 2021/2022 2020/2021 2019/2020 2018/2019 2017/2018 2016/2017 2015/2016 2014/2015 2013/2014 2012/2013 2011/2012 2010/2011 2009/2010 2008/2009 2007/2008 2006/2007 2005/2006 2004/2005


Impact Of Positive Psychological Capital On Ethical Behavior Among Managers In The Ghanaian Private Sector: Courage As A Mediator And Job Satisfaction As A Moderator.
Ph.D Completed 2023 Member Supervisory Committee
Total Quality Management In Malaysian Public Universities From The Theory Of Planned Behavioural Perspective.
Ph.D Completed 2023 Co-supervisor
Job Stress Factors Affecting Quality Of Work Life (Qwl) Amongst Employees Of Bangladeshi Banks.
Ph.D Completed 2017 Main Supervisor
Work-Life Balance: The Relationship Between Work-Family Conflict And Work-Family Enrichment Among Nurses In Health Care Sector.
Ph.D Completed 2012 Co-supervisor
The Mediating Effect Of Self-Efficacy On Emotional Intelligence And Work -Life Balance: A Comparative Study Between Pre-Pandemic And Post- Pandemic Remote Working In Klang Valley, Malaysia.
Ph.D In Progress Co-supervisor

Research Projects

2007 - 2012 Quality Postgraduate Supervision, Student Satisfaction and Performance
2016 - Present The Effects of Job Stress Factors on Quality of Work Life of Bank Employees in Malaysia
2012 - Present Work-Life Balance: An Integration of Work/Family Conflict and Work/Family Enrichment
2011 - Present The Linkage between Life Stressors and Well-being among Working Men and Women in Klang Valley, Malaysia (RU 2011)



2022 Exploring factors influencing academic staff attitude towards the implementation of total quality management (TQM) in higher education. International Journal of Human Resource Studies (IJHRS), 12 (3) pp. 98-125
2020 Do job stress factors affecting quality of work life (QWL) of Bangladeshi bank’s employee?. International Journal of Psychological Rehabilitation, 24 (6) pp. 14631-14648
2016 Preparedness for hospital practice in assuring quality of care. The TQM Journal, 28 (6) pp. 834-846
2011 Quality of work life of librarians in government academic libraries in the Klang Valley. The International Information and Library Review, 43 (3) pp. 149-158
2011 Self-esteem, work family enrichment, and life satisfaction among married nurses in health service. International Journal of Trade, Economics and Finance, 5 (2) pp.
2011 Social support, work-family enrichment and life satisfaction among married nurses in health service. International Journal of Social Science and Humanity (IJSSH), 1 (2) pp. 150-155
2010 Relationship between work-family conflict and quality of life: an investigation into the role of social support. Journal of Managerial Psychology, 25 (1) pp. 58-81
2006 Work and non-work dichotomy: The influence of inter-role conflict on quality of life of managers in Klang Valley, Malaysia. Journal of Global Business Management, 2 (2) pp. 57-66
Conference or Workshop Item

2011 Did they prepare you for this? ; a study of the adequacy of the undergraduate medical training for hospital practice in Malaysia. In: 7th International Conference on Business, Management and Economics (ICBME 11),
2011 Do internship satisfaction and career aspiration influence Malaysia housemen self-perceived preparedness for independent hospital practice?. In: 7th International Conference on Business, Management and Economics (ICBME 11),
2011 Evaluating social support, work-family enrichment and life satisfaction among nurses in Malaysia. In: International Conference on Management and Service Science-ICMSS 2011,
2011 Evaluating the social support and self-esteem towards work-family enrichment in achieving life satisfaction. In: International Conference on Innovation, Management and Service (ICIMS) 2011,
2011 Measuring self-esteem, work/family enrichment and life satisfaction: an empirical validation. In: International Conference on Sociality and Economics Development, ICSEP 2011,
Book Section

2011 Case studies in organizational behavior. In: IIUM Press, ISBN: 9789674181871, pp. 29-34

2012 Quality postgraduate supervision, student satisfaction and performance. In: s.n,